Return & Refund Policy

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in its original packaging and unopened. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at buyvelmara@outlook.com

When your return is accepted, you will have to pay for the shipping label. We will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at
buyavaroot@outlook.com